Fraud Management System

Fraudulent use of communication networks is detrimental to the telecom service providers’ revenue and brand. Telcos lose revenue on not being paid or being partially paid for their services used by illicit subscribers.

 

Global revenue loss is quoted to be 3-15% of the worldwide revenue. It is clear that growing fraud levels is a concern to telcos, especially since the ARPU on telecommunications services are dropping in the liberalized markets. Thus, it is in the interest of telecom operators to limit such fraud.

 

Hackers and illicit subscribers find their way to access telecom networks either by procuring false identities or using cloned SIM or other identity duplication tricks. Such unauthorized access to the network gives the hacker a proxy identity, which they exploit to sell the service providers’ services to 3rd party with operator loosing his complete or partial revenue. In some cases the hacker creates a duplicate identity to avail premium services (like chat, CRBTs, etc.), which lead to a billing dispute with the actual subscriber whose identity was duplicated. Thus, leading to revenue loss and customer dissatisfaction.

 

Span offers Fraud Explorer that ensures your network a total fraud protection against the following:

• Subscription Fraud
• Pre-Paid Fraud
• Roaming Fraud
• Cloning Fraud
• Internal Fraud
• PRS (Premium Rate Services) Fraud
• Calling Cards Fraud

IP Traffic Intelligence

One of the key issues in network management is to know the genuineness of traffic and the pattern of user behavior. Capacity considerations affect investment decisions, policies, usage and consequentially the business as a whole. Span’s IP traffic analysis solution gives detailed information on network bandwidth usage pattern for traffic analysis, application analysis, capacity planning, product planning and making policy decisions. By drilling down into the specific applications, users, ports or communication, network managers are able to determine the exact source of spikes and bursts and therefore are able to proactively monitor, control and take informed decisions.

Key Features

• Total network view across the world's largest IP networks that includes both deep traffic inspection and full correlation of Layer 2 and Layer7 information across all links and elements
• Industry-leading packet processing performance that supports network speeds up to OC-192/10G off the wire and uses a distributed architecture to scale so it can process multi-petabytes of data
• Carrier-class scalability and reliability with over 2.7 petabytes of IP traffic processed at a single customer, driving 100 billion packet records per day (greater than 7 terabytes) to upstream security applications
• Full traffic correlation across every link and element on the network
• Entropy-based security algorithms, provide unprecedented early detection of sophisticated anomalies such as low volume and polymorphic worms
• Next generation traffic analysis with advanced algorithms for real-time security, intercept and traffic classification and mitigation
• Total network view across the world's largest IP networks that includes both deep traffic inspection and full correlation of Layer 2 and Layer 7 information across all links and elements